Shipping Policy

1. Shipping Coverage

At Azurawycklaire (hereinafter referred to as “I”), I currently ship orders to eligible delivery addresses within the United States. Delivery availability may depend on the destination, carrier service coverage, and the size or characteristics of the shipment.

At this time, I do not offer shipping to destinations outside the United States. Please provide a complete and accurate U.S. shipping address at checkout and review the available shipping options before placing your order.

2. Shipping Fees and Taxes

I offer free standard shipping on orders with a merchandise subtotal of $70.00 or more, including orders totaling exactly $70.00. A flat standard shipping fee of $6.99 applies to orders with a merchandise subtotal below $70.00.

Any applicable shipping charges will be displayed at checkout before you submit your order. Sales tax, where applicable, is calculated based on the order details and delivery destination and will be shown before purchase completion.

The final order total, including merchandise prices, applicable shipping charges, and applicable taxes, will be presented at checkout for your review before you confirm your purchase.

3. Order Cutoff Time and Business Hours

My customer service hours are Monday through Friday, from 9:00 AM to 6:00 PM Eastern Time (ET), excluding applicable holidays.

You may place an order through the website at any time. However, order review and processing generally take place during regular business hours. Orders submitted outside business hours, on weekends, or on holidays may be processed beginning on the next business day.

The time an order is submitted does not constitute its shipment date. Orders must complete the applicable processing steps before they are handed over to the shipping carrier.

4. Order Processing Time

Please allow 1–3 business days for order processing after your order has been successfully submitted and payment has been confirmed.

Processing may include reviewing order details, verifying shipping information, preparing the items, and arranging shipment. Business days are Monday through Friday, excluding applicable holidays.

Order processing time is separate from transit time. The transit period begins after the package has been shipped and does not include the time needed to prepare the order.

If additional information or review is required, processing may take longer. Where relevant information is available, I will provide updates regarding material changes to the expected processing timeline.

5. Estimated Shipping and Delivery Time

After an order has been shipped, estimated transit time is generally 6–10 business days.

The estimated overall timeline is as follows:

Order processing: 1–3 business days.

Transit after shipment: approximately 6–10 business days.

Delivery estimates are provided for planning purposes and are not guaranteed delivery dates. Actual delivery may vary due to the destination, carrier operations, weather, peak shipping periods, transportation disruptions, or other circumstances affecting the delivery route.

If tracking information indicates a delay, please allow reasonable time for the carrier to update its records. If the package remains delayed beyond the expected delivery period, contact me for assistance.

6. Shipping Carriers

I use established shipping services, which may include UPS, FedEx, and other suitable carriers depending on the destination and shipment requirements.

The carrier assigned to an order may vary according to the delivery address, package dimensions and weight, service availability, and shipping arrangements. A particular carrier is not guaranteed for every order.

Once a package has been handed over to the carrier, transportation and delivery are handled through the selected shipping service. Available carrier and tracking information will be provided through the relevant order or shipping notification.

7. Order Confirmation and Tracking

After you place an order, you will receive an order confirmation email containing relevant purchase information, such as your order number and order details.

Once the shipment has been arranged and tracking information is available, you can use the tracking details provided in the shipping notification to follow your package.

You may also visit the “Track Order” page on my website, where available, and enter the requested order information, such as your order number and the email address or phone number associated with your purchase.

Tracking information may not appear immediately after an order is prepared or handed over to the carrier. Please allow time for the carrier's system to register the shipment and display the first tracking update.

If you do not receive an order confirmation or shipping notification, cannot access your tracking information, or need help checking your order status, please contact me at assist@azurawycklaire.com.

8. Shipping Issues, Order Changes, and Address Accuracy

Damaged, Missing, or Undelivered Packages

If your package arrives with damaged contents, appears to have been lost in transit, or has another delivery-related issue, please contact me at assist@azurawycklaire.com.

Include your order number, a description of the issue, and photographs of the outer packaging, shipping label, and affected items where available. This information can help me review the matter and determine the appropriate next steps.

If tracking shows that a package has been delivered but you have not received it, please check the delivery location, ask other household members or building management where appropriate, and review the carrier's delivery information. You may then contact me so I can help review the available shipping records.

I will assess reported shipping issues based on the circumstances and available information. Any resolution will be communicated after the relevant details have been reviewed. Nothing in this policy limits any rights or remedies available to consumers under applicable law.

Changes to Shipping Information or Order Cancellation

If you need to correct your shipping address, update delivery details, or request cancellation, contact me as soon as possible after placing your order.

Requests are reviewed according to the current order status. If an order has not entered processing or shipment preparation, I may be able to make the requested change or cancel it. Once an order has been prepared, packed, or handed over to the carrier, changes or cancellation may no longer be possible through the original order process.

Submitting a request does not mean that a change or cancellation has been approved. Please wait for confirmation before assuming that the order has been updated or shipment has been stopped.

If an order can no longer be canceled before shipment, you may contact me to discuss the available options under the applicable return and refund policy. Any applicable consumer cancellation, return, or refund rights remain unaffected.

Shipping Address and Delivery Arrangements

Customers are responsible for providing complete and accurate shipping details, including the recipient's name, street address, apartment or unit number where applicable, city, state, ZIP code, and a valid contact number when requested.

If an incomplete or incorrect address, an inaccessible delivery location, an unavailable recipient, or another delivery-related issue prevents successful delivery, I will review the available information and communicate the options that may be available.

Additional delivery attempts, address corrections, return-to-sender handling, or reshipment may depend on the circumstances and the carrier's procedures. If additional charges may apply, I will communicate the relevant details before arranging an optional paid service.

Any handling of failed delivery, return-to-sender shipments, or related costs will be assessed in accordance with the circumstances and applicable consumer rights. No provision in this section is intended to exclude responsibility that cannot lawfully be excluded.

9. Package Inspection Upon Delivery

When receiving a package, please check the outer packaging for visible damage, signs of tampering, or other unusual conditions.

If the package is visibly damaged, take photographs of the exterior packaging, shipping label, and any affected contents before discarding the packaging materials, where practical. If an item is damaged or missing, contact me promptly with your order number and relevant supporting information.

Retaining the packaging and delivery records may help with the review of a shipping issue. Please report any concerns as soon as reasonably possible so the available information can be reviewed.

Reporting a problem promptly is intended to help resolve the matter efficiently and does not waive or restrict any rights you may have under applicable law.

10. Contact Information

For questions about shipping fees, delivery estimates, order tracking, address changes, delayed shipments, or other shipping-related concerns, please contact me using the details below.

Business Name: Azurawycklaire

Address: 4930 Chase Stone Dr, Bacliff, TX 77518, United States

Phone: +1 (281) 674-3928

Email: assist@azurawycklaire.com

Customer Service Hours: Monday through Friday, 9:00 AM to 6:00 PM Eastern Time (ET), excluding applicable holidays.

I will review inquiries during customer service hours and respond based on the nature of the request and the information available.

This Shipping Policy describes my standard shipping arrangements. It should be read together with the applicable return, refund, cancellation, and terms policies available on my website. If any provision of this policy conflicts with a mandatory consumer protection requirement, the applicable requirement will prevail.